I FEEL INSULTED
I previously had a Coricraft Card that allowed me to purchase a leather lounge suite ottoman combo for over R22 000. It was fully paid up without missing A SINGLE INSTALMENT in January 2018. I went into Queenspark Sandton City yesterday where Christo kindly assisted me online in the store to acquire a Queenspark card. It seems the advert boards are misleading as I was held up in the store for over an hour. The salary I inserted was in fact lower than my actual income as I earn between R5 - R10 000 doing freelancing work. I FAIL TO UNDERSTAND what my banking has to do with anybody in the first place. Unlike with Coricraft card I actually printed out both my cheque & savings accounts - the cheque account reflected 3 MONTHS INCOME PLUS THE EXTRA - Christo was sent from pillar to post and then was told he needed the whole account for August. WHAT ON EARTH FOR? ITS SIMPLE MATHS, THE INCOME WAS ON 27 AUGUST and the rest of the print-outs were up to 10 November. Is it because I am white???? This country has gone to the dogs and there is no point of return. Its actually no problem to me but its the principle of the matter. I have had accounts with Stuttafords which closed down & paid up, Truworths (am in the process of closting), Edgars & Foschini for over 35 years and this is how I get treated? I am NOT A TSOTSI but government fleeces billions. THAT'S ALL OK. NOBODY EVEN GOES TO JAIL FOR THAT!!! I feel insulted - all I wanted to purchase was R2 900 and it is declined. I have no words - everything in this country is preposterous and disgraceful. I am not the loser here, you will lose customers if this is how you treat paying public. I sent 2 reply e-mails yesterday and proof of my communications with Coricraft - proof of my card! NB: I DO NOT MISLEAD THE PUBLIC LIKE THE PEOPLE RUNNING THIS COUNTRY - you should be ashamed of yourselves
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
