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GM
Gladstone M

1 reviews | Active since Aug 2014

20 Nov 2020, 12:53

I am unable to get through on the call centre and I have an urgent query

I am unable to get through on the call centre and I have an urgent query

0
Replies (3)
RCS
RCS's reply20 Nov 2020, 14:01
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


GM
Gladstone M's update20 Nov 2020, 14:27
Reviewer Update
Hi

Is someone able to call me as the line doesnt go through and the email tells me 48 hours and my query is urgent.

Kind regards
Gladstone
RCS
RCS's reply25 Nov 2020, 12:41
Official
 
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 
RCS CARDS