VB
Veliswa B

1 reviews | Active since Feb 2026

14 Mar 2026, 12:01

I am currently retre...

I am currently retrenched i lodged a credit life claim with RCS department i sent through all the forms and documents they wanted on the 9th of Feb on the 12th they acknowledged receipt of the documents and told me an assessor will assess the claim and get back to me if they need more information…Still no feedback instead am getting messages that my account is behind and they don’t respond to emails sent to them

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Replies (1)
RCS
RCS's reply14 Mar 2026, 13:25
Official
 Good day Veliswa Booi

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback on Monday, (23/03/2026). 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email *** 

Kind Regards 

RCS Group