BE
Bridget E
1 reviews | Active since Mar 2009
26 Nov 2019, 11:21
How can a settled and closed account reopen with an active value?????
My credit record is still showing RCS account as active, a YEAR after I settled in full, had a hello peter moment to get them to send me a letter confirming that they have closed this account. But guess what here it is again on my record reflecting as active with a value against it.
I am beyond frustrated!
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Replies (1)
RCS's replyOfficial
26 Nov 2019, 13:48Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply26 Nov 2019, 13:48
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group