Horrible Service – Still No Paid-Up Letter After 8 Months

I am beyond frustrated with RCS Game. I requested my paid-up letter on 16 September 2024, and after eight months, I am still waiting. Despite numerous follow-ups, they have not sent the letter.

Every time I try to call, the lines either drop or go unanswered. Emails are completely ignored. It’s as if once they’ve taken your money, they simply don’t care anymore. This kind of ***********, unresponsive, and negligent service is unacceptable—especially when it comes to financial matters.

I expected better from a company that handles credit. Avoid at all costs if you value your time, money, or sanity.