VM
Vuyiswa M
1 reviews | Active since Dec 2017
05 Jun 2021, 11:50
Horrible service
I paid and settled my credit card on the 18th May 2021 which is my second payment using the same account number and reference and never has any issues and now that i am closing my credit card they not responding and busy calling me asking for payment. Payment for what !!!!!!!!!!
I even emailed proof of payment and to date no one has bothered to respond these people
Helpful (0)
Replies (3)0
Replies (3)RCS's replyOfficial
06 Jun 2021, 14:17Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply06 Jun 2021, 14:17
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
06 Jun 2021, 16:53Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply06 Jun 2021, 16:53
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
VM
Vuyiswa M's updateReviewer Update
09 Jun 2021, 08:28I still have not received any communication from you. Can someone please refer me to the CEO or someone who can assist me with these people.
VM
Vuyiswa M's update09 Jun 2021, 08:28
Reviewer Update
I still have not received any communication from you. Can someone please refer me to the CEO or someone who can assist me with these people.
