1 reviews | Active since Nov 2015
Horrible service consultant bad attitude
<p>On Monday 07-03-17 I visited the Incredible Connection store in Boksburg to open a Rcs store card. The lady took all my details and an half an hour later I got an SMS to say that I met the criteria and should take my payslip, bank statement an ID. I took it to the store Monday. Tuesday I called Penny was out but will get back to me. Wednesday i called Penny busy. Sunday morning went in to the store and asked if my store card was ready. Penny told me that I need to fill in an application. Why not tell me that on Monday. After I called 4 time during the week to get feedback.</p> <p>If this is how you treat customers, then I'm glad not to be accosiated with both Incredible Connection and Rcs. Thank you for you horrible service and saving me from spending my money with you.</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
It's been 5 business days later and there was no communication from RCS on my new account application.
I think let's call it a day. Please don't send replies on Hello Peter just to reply to a complaint. Again 5 days like with my new application and no one can communicate with a consumer. I hope people that think of opening an RCS account will ready this and will think twice. What a dissapointment again and again. Please don't reply o no this post. Leave the application. You do not deserve me as a client.
It's been 5 business days later and there was no communication from RCS on my new account application.
I think let's call it a day. Please don't send replies on Hello Peter just to reply to a complaint. Again 5 days like with my new application and no one can communicate with a consumer. I hope people that think of opening an RCS account will ready this and will think twice. What a dissapointment again and again. Please don't reply o no this post. Leave the application. You do not deserve me as a client.
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS