Horrible service and customer support

I had a sudden debit on my Edgars account from Blue Label which I did not consent to, I have never received any communication asking me wether I would like to subscribe or not. Now I called Edgars to ask about it and they had no idea and i was fowarded to Blue Label for them to reverse and cancel the subscription im not even receiving data or airtime for, they also knew nothing what kind of people are you hiring who can’t deal with simple requests? the Blue Label people blame RCS and say they are the ones of that random debit on my account which again I DID NOT SUBSCRIBE OR CONSENT TO. RCS im very unhappy with your service and overall customer support deal with your people please and I want that bill cancelled and reversed immediately.