Horrible Service

RCS has very bad service the worse ever that i have experience. I will never recommend them to anyone. They don't even deserve one star.

I have a loan with RCS . I went in April to my bank to check out my app only to find out i have another loan on my name by RCS which says RCS GAME NAMBIA.

I called RCS requesting them to clear my name for the second loan on the 26/04/2019 up until today my name has not been cleared. I have to call them every week using my airtime and my time getting promises even by team leaders that they will be resolving the problem and giving me a call back but not once have they called me back. When i do call i get kept on hold for 30 minutes only for them to tell me they are still busy sorting it out and they will call me back. They are giving me a bad credit record and it doesn't even seem as if they are trying to clear my name. I am very unhappy and upset and will never use their service again.