NN
Nolwazi N
1 reviews | Active since Jun 2015
22 Aug 2020, 11:44
Horrible service
The staff at RCS credit are doing ***** on people’s accounts by changing numbers on the accounts without the clients consent nor request, when you call for help no one can assist and your directed to a shop and staff at pick n pay Norwood cannot help with nothing either. Sat at the shop for a whole hour with no help and when u call RCS again they tell u to go back to the shop again
Helpful (0)
Replies (3)0
Replies (3)RCS's replyOfficial
22 Aug 2020, 12:29Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply22 Aug 2020, 12:29
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
NN
Nolwazi N's updateReviewer Update
26 Aug 2020, 12:14It has been 3 days and am yet to receive fa proper response from u guys , not sure if the silence on your part is admission of guilt?
NN
Nolwazi N's update26 Aug 2020, 12:14
Reviewer Update
It has been 3 days and am yet to receive fa proper response from u guys , not sure if the silence on your part is admission of guilt?
RCS's replyOfficial
28 Aug 2020, 13:42 Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply28 Aug 2020, 13:42
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
