Horrible rcs

These guys are horrible, they kept pulling my wives account with arrears even after paying the account every month. I gave them evidence that I paid our February installment after they told me they couldn't 'pick it up' and guess what, they sent communique saying they didn't receive March payment before jumping to May, the sad part is that one of the payments they claim to not have received, I actually paid in store. Right now they're charging me for smses and emails they wrongfully sent saying I owe them arrears....

If you don't have an account with rcs, please don't complicate your life by applying for one, even their call-centre agents don't know what they're doing.