Horrible digital customer experience

RCS has the worst digital customer experience I've ever had in my life. I've have two accounts with them and they both offere a horrible experience

RCS Credit Card Can login to portal -- Pin is portal is 4 digits Can't login to app -- Pin on app is 5 digits Cant request pin on app, unable to verify details -- same details I am using to login to portal Need OTP to buy on line -- Dial the USSD shortcode it blocks my card Call the call centre -- they dont know what to do about it, I should send them an email

Makro Card Portal is down more than it is up. Call the call centre to ask whats happening, they tell you its been down since last month and I shouldn't use it. How must I pay my account....go to the store.

Besides all the pains above, there's actually no benefit in these cards over a normal Credit. I should have just got a Discovery or Voyager...at least I'd get some rewards. With RCS all is get are headaches and them calling me over 20 times to ask me if I would like to draw casg from my card. The answer was no yesterday, and it's still going to be no today.