BM
Bobo M
1 reviews | Active since Jan 2017
14 Jul 2020, 12:46
Horrible customer service and Ethics
My name is Bongi. I have an account with RCS. Sometime during the begging of the lockdown. I claim for insurance to pay my monthly bill and I was promised it will be for 3 months. However I'm receiving endless emails and sms"s advising that my account is in Arrears I have contacted your call center agents and they don't know what they are talking about. Please get back to me asap.
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RCS's replyOfficial
14 Jul 2020, 13:24Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply14 Jul 2020, 13:24
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group