TD
Thandanani D

1 reviews | Active since Oct 2020

18 Mar 2022, 23:36

Horrible company

I paid my RCS account in full 8 years ago. I've been trying for months to apply for a Makro card and I keep getting declined. Whenever I send the company email on what I could do to increase my chances of getting approved for the card, they never respond. I don't understand because my credit score is quite high and I've paid my RCS account long ago.

Honestly the way this company has been treating me is just horrible. I wouldn't recommend it to anyone. If it were possible, I would give a zero star rating. The service here is trash. Surely I deserve to know why I don't qualify. At least give me that courtesy.

0
Replies (2)
RCS
RCS's reply19 Mar 2022, 14:10
Official
Good day 

 

We herewith acknowledge receipt of your complaint.

 

We have escalated your complaint to the relevant department for further assistance.

 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

 

Kind Regards

RCS Group

RCS
RCS's reply23 Mar 2022, 15:43
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS