AB
Angelique B

1 reviews | Active since Nov 2016

14 Dec 2016, 16:26

Horrible book keeping!

<p>So I pay my RCS account 30/11/2016 as always eft. Two days afterward a debit goes of that was not authorised. I phone them, stop the debit and reverse the debit. Today I get a call stating that I am in arears and that my eft payment is not reflecting?! But the month before that there was no problem with my eft payment... I think RCS and their services SUCK!! Would not reccomend them to anybody... Not even to my dog! Bunch of *****s!!!</p>

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Replies (2)
RCS
RCS's reply14 Dec 2016, 16:39
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply22 Dec 2016, 09:16
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS