TH
TIAAN H

1 reviews | Active since Apr 2017

03 Apr 2017, 10:34

HORRIBLE ACCOUNT SERVICE

<p>Account is in arrears due to not receiving statements!</p> <p>payments are made every month on time, and not one payment has been missed, which they can confirm.</p> <p>however they still threaten to hand over the account, and the card is blocked.</p> <p> </p> <p>i have mailed them several times regarding this with no reply,</p> <p> </p> <p>They are quick to want money, but once a customer wants client service you are met with a bad attitude or with no assistance at all.</p> <p> </p> <p>HELP WOULD BE APPRECIATED, AS YOU ARE BEING PAID.</p>

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Replies (1)
RCS
RCS's reply04 Jul 2017, 12:27
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group