TM
Thabiso M
1 reviews | Active since Nov 2021
28 Nov 2021, 00:37
Hopeless RCS
The most ridiculous company I've ever known..... on 12th of November I transferred R1019 to RCS credit card thinking I'm transferring to tymebank savings account wich FNB said they can't help me only RCS can reverse the money on their side. I've send couple of emails I've called you reversal department and I've send emails which are not responded to and over the phone you find rude consultants or they take your details promising to call me back which it doesn't happen. I do not have any credit card or what so ever with RCS. RCS what should a person do to get help from your company?
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Replies (2)
RCS's replyOfficial
29 Nov 2021, 09:44 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply29 Nov 2021, 09:44
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
TM
Thabiso M's updateReviewer Update
14 Dec 2021, 04:06I'm still waiting for your call or email which I haven't received any of it!!!!!
TM
Thabiso M's update14 Dec 2021, 04:06
Reviewer Update
I'm still waiting for your call or email which I haven't received any of it!!!!!