JR
Johann R

1 reviews | Active since Mar 2009

23 Aug 2021, 17:58

Holding on forever for correct department

RCS seems to be giving out personal information to third parties and also seem to be personal information that they have no permation having.

The third party in this case MBD is passing the back to RCS regarding my person information and information of family members. MBD stating they got all this from RCS.

I have tried follow up regarding this but I can't hold for 35min for the correct department. I will say they lady that helped me and transferred me was very friendly and helpful.

I would just inform RCS that using MBD is giving them a bad name. Due to the experience I have had with MBD I don't want to cooperate with any of them.

0
Replies (1)
RCS
RCS's reply23 Aug 2021, 19:01
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group