LJ
Laetitia J

1 reviews | Active since Jun 2016

18 Jun 2016, 10:56

HIGHLY unsatisfied with your service

<p>I have had this card for about 1 and a half years. Since March I cannot use this card because YOU say I havent payd AFTER I sent through the proof of payment via email and fax MULTIPLE times AND spoke to Natasha, YOUR FINANCIAL ACCOUNTS representitive!!!! AND she was not the only person I spoke to. I spoke to 4/5 other reps from different departments. This is not acceptable and I have had to rearrange my WHOLE ENTIRE life because YOU people cannot do YOUR wor****!!!!! SORT this out or I will see you in court...</p>

0
Replies (1)
RCS
RCS's reply18 Jun 2016, 11:34
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group