PS
Phakie S
1 reviews | Active since Jul 2017
19 Dec 2019, 10:11
Helpless
Highly disappointed at RCS. My card number was used for a purchase for someone else and the problem lies with RCS as the merchant processing went wrong on RCS side. Now I have to do the rub around for affidavits for something that RCS did. Why can't I be assisted knowing the fault was neither the purchasers nor mine!!?
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Replies (1)RCS's replyOfficial
19 Dec 2019, 10:43Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply19 Dec 2019, 10:43
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
