Have I been ****med by RCS game store card or what? I want my winnings and my R50 airtime

RCS send me an SMS to buy airtime and stand a chance to spin and win. I did that and spin and win c connect SIM card+ 300 min + 5gb which I have won twice and even today I didn't receive a call to confirm address for delivery. And today morning I have bought R20 airtime and R30 airtime which I did not receive even now. Is this RCS **** or what?