TS
Tasneem S

1 reviews | Active since Aug 2012

01 Sept 2016, 16:12

HARRASSMENT - RSC

<p>I received a call on Monday from a sales representative who, when doing my application, requested my banking details to which I advised that I do not feel comfortable providing such information. This person proceeded to, a number of different ways, beg for the information despite the fact that I made it clear that I do not feel comfortable and should I wish to proceed that I would do the application online. Notwithstanding my express advices, their representatives then contacted my husband a day later, on at least 3 occasions, attempting to get MY banking details. I also received a notification that personal information on my credit report was done.</p> <p>This is harassment and is against the law.</p>

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Replies (1)
RCS
RCS's reply01 Nov 2016, 14:00
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,