DT
Darren T

1 reviews | Active since Jan 2010

30 Jan 2017, 11:13

HARRASMENT

<p>Now firstly I don't have a debt problem. I never have. I pay my bills EVERY month at the end of the month.</p> <p> </p> <p>RCS phone at least every third day from the 15th of the month to start harrassing about payment. You speak kindly to the first consultant to let them know you pay every month at the end of the month. Thye say is that then the agreed arrangement to which I say yes and they say thank you. Then for the next 15 days I get harassed by countless agents asking the same thing. I've now resorted to hanging up on them as soon as I hear they are RCS. WHAT ABSOLUTE IDIOTS!!!</p>

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Replies (2)
RCS
RCS's reply31 Jan 2017, 13:18
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply31 Jan 2017, 13:36
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS