Harassment Telemarketing
Constant harassment TELEMARKETING, after 5 calls and finally getting a human. When I made a complaint about the calls the lady went silent and then hung up. Is this how professional your company is? Having staff put down the phone? Does it make the problem go away? Maybe any new potential customers going forward. REMOVE me from this database you bought and stop harassing me for new business, after this call...I cannot trust your staff
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Replies (2)
RCS's replyOfficial
30 Mar 2022, 17:29Good day,
Complaint reference: ACT-***-F5W1B8
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
Complaint reference: ACT-***-F5W1B8
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's reply30 Mar 2022, 17:29
Official
Good day,
Complaint reference: ACT-***-F5W1B8
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
Complaint reference: ACT-***-F5W1B8
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's replyOfficial
31 Mar 2022, 08:49Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply31 Mar 2022, 08:49
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS