RB
Roelof B

1 reviews | Active since Oct 2017

15 Mar 2019, 13:36

Harassment, non compliane to the consumer protection act

This company is harassing me. They call me up to seven times a day. It has been going on for approx. 3 weeks now.

When I called them to ask to be removed from the list I am informed they can only do this when and if they have my cell number. This is after I had to submit my ID number when you call them.

The woman I spoke to, over and beyond her being extremely rude, was so *********** it is ridiculous. Also - there is still no resolve on this matter.

Last but not least - WHERE DID THEY GET MY NUMBER IN THE FIRST PLACE? OR MY EMAIL ADDRESS FOR THAT MATTER????

0
Replies (1)
RCS
RCS's reply19 Mar 2019, 08:55
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group