1 reviews | Active since Oct 2016

09 Jul 2020, 16:27

harassment from RCS

I earned no income during lock down. RCS is harassing for payment. I received two calls this week from them demanding payment. I told them I will make a payment later this month. but their response is that I need to loan money from someone to pay them. THEY DON"T CARE IF YOU DON'T EARN AN INCOME BECAUSE OF THE LOCK DOWN.

0
Replies (3)
RCS
RCS's reply10 Jul 2020, 09:02
Official
Good day 


We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.


Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***


Kind Regards
RCS Group


Best regards,

's update10 Jul 2020, 09:26
Reviewer Update
I HAVE NOW RECEIVED THE 3RD CALL THIS WEEK FROM RCS WANTING TO KNOW WHY I DID NOT PAY DURING THE LOCKDOWN. I AM SO ANGRY, WE ARE STRUGGLING AND I TOLD THESE IDIOTS THAT I WOULD PAY SOMETHING THIS MONTH BUT IT IS NOT GOOD ENOUGH FOR THEM. I AM NOW GOING TO COMPLAIN ON FACEBOOK
RCS
RCS's reply12 Jul 2020, 12:54
Official
 Good day  We are pleased to inform you that your complaint has been resolved.                 Please accept our apologies for the inconvenience this may have caused you.  I trust you find the above in order.  Kind Regards, RCS CARDS 

Best regards,