RE
Regardt E

1 reviews | Active since Feb 2020

26 May 2023, 12:15

Harassment

I was a brief customer of theirs. Settled my loan within 4 months about 2 years ago. I am now getting non stop calls from them. I have blocked them but they are still phoning up to 5 times a day each day. I have received 35 calls in 2 weeks. I have also picked up the phone and asked the agents to take me off their call list numerous times as well however this is not happening. This is becoming harassment and I am considering taking this further and going to the police.

Don't do business with RCS. I surely will not.

0
Replies (2)
RCS
RCS's reply26 May 2023, 12:17
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Kind Regards 

RCS Group 

RCS
RCS's reply04 Jun 2023, 09:52
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS