NP
Natalie P
1 reviews | Active since Dec 2017
23 Apr 2022, 14:15
Harassment
My Father made the biggest mistake of his life when he took out a loan from RCS!!! He HAS a payment agreement in place but these ***s phone him EVERY SINGLE DAY!!!!! He tells him the same thing every day -- that his payment is due on the date agreed but they continue to harass him every day!!! When are you going to make a payment? When are you going to make a payment? I am sick and tired of the harassment!!! If they call us one more time -- I am going to open a case against them!!!
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
25 Apr 2022, 14:02Good day, Thank you for bringing this matter to our attention. We are unable to locate your father’s account. Kindly reply to the email we have sent you. Once we receive the required information, we will be able to assist with the complaint. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Regards,RCS Complaints Team
RCS's reply25 Apr 2022, 14:02
Official
Good day, Thank you for bringing this matter to our attention. We are unable to locate your father’s account. Kindly reply to the email we have sent you. Once we receive the required information, we will be able to assist with the complaint. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Regards,RCS Complaints Team
RCS's replyOfficial
28 Apr 2022, 10:33Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply28 Apr 2022, 10:33
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
09 May 2022, 16:48Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS Complaints
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS Complaints
RCS's reply09 May 2022, 16:48
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS Complaints
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS Complaints