IW
Ivan W

1 reviews | Active since Jun 2016

24 Oct 2018, 19:43

Harassment by RCS Group

I am being harassed by the RCS call centre due to ,according to them an account that is in arrears. I have sent a number of emails and proof of all my payments to their required email address nl. ********** , but still the RCS group call centre call me every night , by the rudest people alive to tell me every night that my account is in arrears! I am tired of sending proof of payments to the RCS group ,because I just know that another *********** rude employer of the RCS Group is going to phone me again! Please assist me in clearing up this problem. As I look at other complains against RCS Group ,it seems to me that there is a high level of incompetence at RCS !

0
Replies (2)
RCS
RCS's reply25 Oct 2018, 13:42
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply29 Oct 2018, 08:56
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS