Harassment and Threats

I unfortunately lost my job due to the effects of COVID-19; so I was advised by RCS/Game to draft a letter, an affidavitD, send bank statements and my ID copy to claim for insurance under RCS to assist me with paying my debts. I don’t remember not resqponding to Game then; so I did as advised by consultants and forwarded these abovementioned documents alongside their claims form to the email they gave me ***. I received no respond regarding my claim or communication so I asked my sister (who receives minimal wage) to assist with making payments. She made payments every month of amounts she could afford and these were ranging between R500 to R1000 just to keep my name clear and the calls to stop stressing me as I was already experiencing mini-depression. Nonetheless, even with these payments RCS consultants have continued to harass me and send me threatening messages of being handed over. Is this how Game treats their clients? I would understand if I was not making attempts to make some form of payment but I am. It’s so sad to experience this because I know that there’s a client out there who’s not making any payment or who is making a payment of R50 on a 20k debt but is not getting the daily calls I am receiving. I will get employment and I will definitely close any account with RCS because evidently they treat their customers as prisoners.

I am emotionally, mentally and financially exhausted by the events of this year; but to be called by different consultants daily and explaining myself about my employment status and payments made is emotionally draining. In fact this is appalling and not even exhausting.