Harassment and my account is up to date

Item: RCS
Rating: 1
Author: Raadiyah J

I have never skipped my game RCS payment and I keep getting calls questioning me on when am I making the next payment. I feel as if I am treated as someone who's account is not up to date and it's embarrassing. And I don't have this problem with any company that I owe. They should treat paying customers like royalty and not like trash.

Helpful (0)

Replies (2)

RCS's replyOfficial

23 Oct 2020, 16:37

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply23 Oct 2020, 16:37

Official

RCS's replyOfficial

11 Nov 2020, 15:07

Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS Group

RCS's reply11 Nov 2020, 15:07

Official