CW
Candice W

1 reviews | Active since Jan 2016

18 Aug 2016, 05:53

HARASSMENT and bad service!

<p>by calberts 2<br />Forever new account collections (Busby) or RCS contact me about 30 times every single day. I have asked on numerous occastions for them to PLEASE send me my account statement as I have never received one! I need an invoice before I make payment. I AM STILL WAITING FOR ONE WHILST I AM HARRASED ON MY CELL AND AT WORK EVERY SINGLE DAY!!!! I cannot pay someone who phones and sms's me bank details with all the ***** that goes on!!! I AM FUMING MAD SEND ME A STATEMENT VIA EMAIL like I have requested multiple times from you!!!!!</p>

0
Replies (3)
RCS
RCS's reply18 Aug 2016, 07:08
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group

CW
Candice W's update19 Aug 2016, 05:39
Reviewer Update

Tell me how do I pay my account with no bank details.on the invoice?

RCS
RCS's reply24 Aug 2016, 06:49
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS