1 reviews | Active since Jul 2020
Harassing Customers
I am a loyal customer and been supporting Game and RCS who has some how partnered up with each other for 6 years and never missed a payment. Due to Covid19 I am unable to pay full installments on my game card. Can you find more irritating staff calling 3 times a day for me to pay my outstanding balance on my game/rcs account. I pay an insurance on my game account aswell incase of job loss or anything that leads to me not being by the means to pay. After waiting 3months for my insurance claim to be approved they send a sms to say that if I don't pay my outstanding balance my protection insurance policy will lapse. I feel this is a ******* if iv been paying without any hassles for 6 years and 3 months I'm unable to pay due to covid19 they harassing me. I am definitely closing my account after all of this craziness and never supporting them again. I will also write bad reviews on all of the social media platforms. GAME/RCS YOU ARE A *******.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
