DS
Denise S

1 reviews | Active since Jan 2016

24 Nov 2020, 17:04

Harassing

I was retrenched in January, sent my paperwork through to RCS, last communication was with Rory Muller for employers letter, now more than 6 months after silence im being harrased, ive asked them to check their communications, still they not stopping, neither verbalcommunication or emails semms to register a message withthis company

0
Replies (3)
RCS
RCS's reply25 Nov 2020, 09:49
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


DS
Denise S's update04 Dec 2020, 11:04
Reviewer Update
Issue still remains as above, it seems thats RCS is unable to gi through their electronic communications or telephonic comunocations
DS
Denise S's update17 Feb 2021, 12:09
Reviewer Update
Is RCS ***********,why am I getting conflicting emails,saying issue is resolved then I get this sms

YourMASSBUILD acc was handed over for Collections. Pay R1,865.94 today. Pay into STD BANK ACC *** REF *** or Make Payment at any Shoprite,Pick'nPay, Spar,using Easypay Call ***