CC
Charne C

1 reviews | Active since Oct 2010

20 May 2021, 15:41

Handing over paid up account without notifying me that I owed money on a closed account

I am beyond LIVID!!!

I paid up my Edgar's account about a year or a year and a half ago and all of a sudden this week I've been called by Shapiro Shaik attorneys. Imagine my surprise when I see that not only do I owe money to Edgar's on my PAID UP account, my credit score that I've worked really hard to maintain has been affected. I never receieved anything stating that I owed money. Edcon messed up by not clearing the balance when I paid them and TCS messed up by not notifying me on this alleged money owed

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Replies (1)
RCS
RCS's reply20 May 2021, 15:57
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group