1 reviews | Active since Dec 2013
HANDING OVER OF AN OLD ACCOUNT
My husband had an account with rcs in 2007, i cannot say what his payment history was before i met him, but i met him in 2008 and eversince we've been together he has never once made a payment towards the rcs account, nor did he get any correspondence from rcs for any monies outstanding, etc. he had the same contact details for over 5 years, and only recently changed his details,so, from rcs's side, they cannot say they couldnt get hold of him. No correspondence for almost 8 years, and now all of a sudden, this past friday, 29 MAY 2015, we get a call from a lady, (AFTER HOURS, WHICH IS AGAINST THE CONSUMER PROTECTION ACT) Saying she is from rcs lawyers, and he has been handed over for the outstanding RCS account. I told her that this debt has prescribed, which im sure RCS is also aware of, and that we are not going to pay any debt older than 3 years. I asked her to email me the \ proof"that we owe this money so i can take it to my lawyers"
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
