Half asleep consultant - Not really willing to assist

Called in to query a ********** account that was opened on my name, I did query this on Tuesday and they said the account was removed, which is all good.

So I thought I would just report it via the ***** Department. I was advised no other accounts were detected on my account and I am happy with that.

The reason for my complaint - Just want to say the consultant "Jamie" did not really sound like she was willing to assist. Sound half asleep still!