KP
Kelvin P
1 reviews | Active since Dec 2018
08 Nov 2019, 17:25
Goods purchased in 2016 over a 24 month period. Its 2019 and my settlement amount is R1027
I have bought a microwave and a washing machine on my Game card through RCS on 21st December 2016. The terms were that it would be paid off over a 24 month period. Its 2019 and my settlement amount is R1027 currently. Nothing else was bought on that card afterwards.
I want my money back for the extra charges.
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Replies (2)
RCS's replyOfficial
08 Nov 2019, 17:28Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
RCS's reply08 Nov 2019, 17:28
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
RCS's replyOfficial
11 Nov 2019, 15:29Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply11 Nov 2019, 15:29
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS