KP
Kelvin P
1 reviews | Active since Dec 2018
13 Nov 2019, 19:12
Goods bought in 2016 on a 24 month term. It's 2019 and my settling amount is R1027. I want my money back.
Almost a week and still no contact with me. Seems like you want your money on time but you ignore people when they ask their money back like I'm doing now.
Helpful (0)
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Replies (2)
RCS's replyOfficial
14 Nov 2019, 08:21Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply14 Nov 2019, 08:21
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
25 Nov 2019, 10:06Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply25 Nov 2019, 10:06
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS