aR
alviro R

1 reviews | Active since Oct 2015

08 Feb 2022, 16:45

Ghost account

So i opened an account with rcs in 2005 only to check my credit score and i somehow still owe them money... Apparently i made a pay.. Notnsure how in 2019 when i didn't even know i still had an open account with RCS.. Wow

0
Replies (3)
RCS
RCS's reply08 Feb 2022, 17:27
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply10 Feb 2022, 12:11
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS 

aR
alviro R's update10 Mar 2022, 17:31
Reviewer Update
This account is still not sorted. I checked my credit report and it still not uodated as promised