PB
Pieter B
1 reviews | Active since May 2013
28 May 2015, 11:15
Getting no Feedback from RCS call back service
I have submitted 2 call back requests from RCS during the past month and even telephonically requested that a consultant contact me urgently regarding a finance application that I would like to apply for. I have not had a single phone call from them regarding the matter. I have been a customer of RCS for almost 4 years and was hoping to receive better service from them. I will unfortunately be forced to cancel all services from them if this horrible lack of service delivery continues
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RCS's replyOfficial
28 May 2015, 11:25Hello PVZBouwer,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply28 May 2015, 11:25
Official
Hello PVZBouwer,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group