LL
Louis L

1 reviews | Active since Nov 2021

22 Nov 2021, 14:10

GATVOL

I hate to do this AGAIN! I GIVE UP! I just cant with you people anymore.

Pick n Pay store card not working since May! Unable to use it. Been made a fool at the pay point tills EVERYTIME!

NO ONE CAN FIX THIS ISSUE - SUCH A BIG COMPANY "RCS" CANT FIX A DAM CARD ISSUE!

1. CANNOT CREATE PIN, reset pin doesn't work! 2. WAS TOLD I NEED TO SEND SIGNED ID COPIES (AFTER MONTHS OF ISSUES THEY TELL ME THIS) did this and reset pin again...Still not working! 3. SENT SIGNED ID, RESET PIN AGAIN....STILL NOTHING. 4. EVEYTIME I CALL IN ITS SOME STUPID EXCUSE AND THEY BLAME THE PREVIUOUS OPERATOR/ CO-WORKER 4. THIS HAS BEEN GOING ON SINCE MAY MONTH....I JUST WANNA CANCEL MY CARD...IM GATVOL!

0
Replies (1)
RCS
RCS's reply23 Nov 2021, 08:55
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group