OM
Odesa M
1 reviews | Active since Jul 2019
13 Oct 2020, 11:49
Game stores/RCS
I have paid my store card and the balance is R0.00 but every month you get charged interest on a zero balance. They take advantage of people here. I am in the process of closing my account!! I give them a zero star!! I have many store accounts but this one I do not need it anymore.
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Replies (2)
RCS's replyOfficial
13 Oct 2020, 12:45Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply13 Oct 2020, 12:45
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
OM
Odesa M's updateReviewer Update
14 Oct 2020, 11:33You were quick to respond here but you could not respond to my email? I want to see my R0.00 balance and then close the account. Any developments? also send me a confirmation email that the account has been closed.
OM
Odesa M's update14 Oct 2020, 11:33
Reviewer Update
You were quick to respond here but you could not respond to my email? I want to see my R0.00 balance and then close the account. Any developments? also send me a confirmation email that the account has been closed.