JS
Jacqulene S

1 reviews | Active since Sept 2020

29 Sept 2020, 11:29

Game Store RCS account

We keep on receiving sms's for someone's game account. I have been in contact with the game RCS department and the collections department to take our number off this account. and the only thing they tell me is that I must get in contact with the account holder to remove my number. I don't have the number for the account holder. My only question is don't you check the information to make sure you have the correct number for the account holder?

This is just 1 of the SMS's that we get and we keep on blocking the numbers and then they just use a different number. I think this is very bad why of not doing personal checks on someone when filling in an application and giving the incorrect information

JEANETTE MALINDI WARNING! PayR359.48 TODAY to STOP Section 129 Notice of Default on your GAME Acct. call ***.Ref ***

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Replies (1)
RCS
RCS's reply29 Sept 2020, 12:28
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 
RCS Group