ZG
Zandile G
1 reviews | Active since Nov 2015
16 Nov 2020, 16:53
Game Store RCS
I am very dissapointed with customer service agents at Game Store. I've been calling since August to get assist in allocating money into my Game account and so far all the agents say that the matter is being escalated. Its November already and the airtime I've spent trying to sort out the payment error is so much. It's really unfair as I was told it will take 7 working days for payments to update.
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RCS's replyOfficial
17 Nov 2020, 12:35Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply17 Nov 2020, 12:35
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,