Game store Menlyn

We have been trying to get a "credit card" from Game for more than a week now. The initial process was done without any problems. They told us it would only take a couple of hours. Then we got a sms saying they are sorry to hear that we were not interested anymore and that we cancelled the request for credit. We went back, they then said they need to investigate what happened and will call us that same day again. Needless to say, that never happened, but again, next day, same message: "sorry to hear that you changed your mind and not interested anymore". Again, investigation needs to be done. How *********** can you be? Not a happy customer.