1 reviews | Active since Dec 2015
Game Store Card Payment Holiday
Good day,
I received an sms from RCS saying that I qualify for a payment holiday in December on my Game Store Card. Then this morning, a letter was emailed to me from RCS saying that my account is arrears and double the amount that I was supposed to pay was deducted from my bank account via debit order. I had a bad feeling about this "payment holiday" in the first place and I should've just trusted my gut feeling. My account has always been paid on time and I really feel that this is unacceptable. Please sort this out!
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS