MM
Mbali M

1 reviews | Active since Apr 2017

14 Apr 2026, 08:00

Game store card closure request taking 3 weeks

I paid up my account in March and requested that the Game store card account to be closet. I've called 3 times and I keep getting told it's being processed. I want the card closed immediately

0
Replies (1)
RCS
RCS's reply14 Apr 2026, 08:04
Official
 Good day Ms. Mbali Mfeka, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards, RCS Group