lR
logan R
1 reviews | Active since Sept 2013
06 Jan 2022, 17:54
Game RCS ( very disappointed )
Good day My game RCS card payment for December was paid on the 31 December 2021 for R600 at Makro Springfield, I don't know why I am still receiving calls and sms to say that I made a short payment , and is still outstanding , I can and could see the payment on my Game app immediately after payment , but rsc collection department has no payment record , why , They still sending SMS 's and calling but cutting the calls , I hope I am not getting billed for all these SMS and calls .
Please could u get back to me as soon as possible and make the corrections , as I don't want Ur collection dept to give me a bad payment record .
Helpful (0)
Replies (2)0
Replies (2)RCS's replyOfficial
07 Jan 2022, 08:04 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply07 Jan 2022, 08:04
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
11 Jan 2022, 11:20 Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply11 Jan 2022, 11:20
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
