Game & RCS terrible service!
Just bad service from both game and RCS.
After phoning numerous times and getting stuck in a loop, I went in to GAME to try and get some idea of my balance and monthly installment and to try and set up a debit order, the lady who "helped" me informed me that she cannot help me and that I should email RCS directly to get this sorted. Which I did 2 days ago with no response.
I am going to close this account and will NEVER NEVER NEVVVVER buy from GAME stores again!!!
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Replies (1)
RCS's replyOfficial
08 Jul 2021, 15:42Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply08 Jul 2021, 15:42
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group